The intervention is called the Feminist Chatbot Design Process (FCDP), which is a series of reflective questions incorporating feminist interaction design characteristics, ethical AI principles and research on debiasing data. The FCDP encourages design and development teams to follow the reflective questions at the conceptual design phase, and can be used by all team members (technical and non-technical). The outcome of the FCDP is that teams produce a chatbot design which is sensitive to feminist critiques of technology and AI, and grow their own awareness of the relationship between gender power relations and technology.
Created by: Josie Swords | jswor002@gold.ac.uk | 07479 859 470 | @swordstoyoung